Personal advisor
One person who knows your situation, so you never explain it twice.
About this service
A trusted point of contact for paperwork, appointments, schools, healthcare and settling into Italian life.
Settling into Italy is a long list of small things that each seem to need a different office, a different form and a different language. A personal advisor takes that list off you. Residence permit, codice fiscale, healthcare registration, school enrolment, a bank account, a phone contract, the letter you cannot read: you send it to us, and we handle it or explain exactly what to do.
The service is built on continuity. You deal with the same person, who remembers what happened last month, keeps your deadlines and tells you before something expires.
What is included
Included as standard
- Residence permits, codice fiscale and registrations
- School enrolment and healthcare registration
- Bank accounts, utilities and phone contracts
- Regular check-ins for as long as you need them
Who it is for
New arrivals, students and families relocating to Milan.
How it works
Four steps, one contact.
Tell us what you need
A WhatsApp message or the form is enough. Write in any of our five languages.
A free 20-minute meeting
By phone, video or in person in Milan. We listen, ask questions and tell you honestly what we can do.
A clear written plan and price
A short summary of what happens, when, and what it costs. No surprises later.
One contact, ongoing
The same person who knows your story each time you write, for as long as you need.
Pricing approach
A clear written plan, no surprises.
Either a monthly retainer with a set number of hours, or a one-off fee for a defined task such as a residence permit renewal. Both are written down before we start.
Questions we hear often
Before you ask
Is this legal or immigration advice?
No. We are not lawyers or licensed immigration consultants. We help you understand procedures, prepare documents and deal with offices, and we refer you to a professional when a case needs one.
Can you help before I arrive in Italy?
Yes. Many clients start with us while still abroad: finding a home, choosing a school, understanding what to bring and what to apostille, and preparing the first appointments so the first month is calm.
How do I contact my advisor?
WhatsApp during working hours, with email for documents. Urgent matters are answered as soon as we see them; routine ones within one working day.
Newsletter
One email a month. Life in Milan, in your language.
Life in Milan, in your language: dates, paperwork changes, school terms, a place worth a Sunday. No selling, unsubscribe any time.
Not sure this is the right service?
Tell us what is going on and we will point you to the right help, or say honestly if it is not something we do.